On the occasion that we inspect the ducting and cannot proceed with cleaning due to rodent damage, mold, or large duct disconnections out of our repair expertise, we will charge the client a minimum of $99 inspection fee and refer to an HVAC company for further care. A $99 fee will also be applied on the occasion that we need to reschedule an appointment on the same day without notice, due to ongoing construction or painting at the property. This will prohibit us from performing the air duct cleaning at the scheduled time.

Note: A trip charge may apply to these fees depending on the service location.

While removing registers covers, there is a possibility that paint around them may chip. The Clean Air People will not be held responsible for any paint damage that may occur

On some occasions after cleaning, there remains a thin film of hardened dirt at the bottom of the ducts that we cannot extract. This film is stuck to the air ducts due to it and hardening from moisture build-up over time. We will help combat this film by fogging a botanical anti-microbial solution, Decon 30.